Rhythm ships to almost any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped outside of Australia.
We offer free express shipping on all Australian orders over $70 and on International orders over $120 AUD, excluding only our surfboards. The shipping cost will be displayed in your cart during checkout, together with the value of any discount that is applied to your order.
Our shipping rates for surfboards are as follows: $75 for East Coast Coastal Towns (Noosa to Wollongong); $120 for Melbourne and Torquay; and $150 for the Rest of Australia. Rhythm Customer Service will contact you to arrange payment on shipping following your purchase.
Please note that we are unable to ship to PO boxes outside of Australia.
Returns and exchanges
We want you to love your Rhythm garments, so if you’re not happy with your purchase we are happy to now offer refunds on all full-priced purchases and store credits on sale styles, subject to some limited exclusions. Please note that all surfboard sales are final, and we do not offer returns or exchanges for these items.
To submit a return please email firstname.lastname@example.org with your name, order number, the item/s you wish to return and reason for return. All return details will be provided via email within 2 business days. Please note that any shipping costs incurred for returning items to Rhythm for a refund or store credit is solely at the customers own expense.
Rhythm may offer discounts on certain products, subject to the following: (i) any discount will be applied and calculated at checkout; (ii) the sign-up discount of 15% off your first Rhythm purchase is strictly limited to a single use; (iii) discount offers run for a limited time only and can be removed without notice at any time; and (iv) no discount code may be applied on any surfboard purchase.
In the event that a discount code has been applied on a full-priced purchase, and you're not happy with your Rhythm garments, we are pleased to offer a refund in accordance with our "Returns and Exchanges" terms. Please note that this applies to full-priced purchases only, not sale styles.
Gift Cards and Online Store Credits may not be returned and are valid for 3 years from the date of issue. All Gift Vouchers and Online Store Credits purchased through our website can only be redeemed through our Online Store.
If you have not received your items within the expected delivery times, please email us with your full name and order number and we will investigate your delivery immediately.
Phone: +61 400 978 888