Classic Linen Jam

Shipping & Returns

Shipping

Rhythm ships to almost any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped outside of Australia.

We offer complimentary shipping on all Australian orders over $100, excluding only our surfboards and umbrellas. The shipping cost will be displayed in your cart during checkout, together with the value of any discount that is applied to your order. Please note that discount codes cannot be applied on any surfboard purchase.

Please note that we are unable to ship to PO boxes outside of Australia.

Once the postal courier has accepted the goods for delivery, we are no longer responsible for the shipment. Please make sure the shipping address you provide is accurate and complete. Rhythm is not liable for any issues such as incorrect address details, shipping delays, or missing, lost, or stolen packages once they have been handed over to the courier. For any delivery-related issues, please contact the courier service directly.

If you're based in the United States:
Please note that all US orders are now shipped from our California warehouse. For faster delivery and fewer delays, we recommend shopping via our US website. If you've placed an order while on the AU site, your order may be cancelled and you will be directed back to our US site.

For more information please visit our US store.

Returns Policy

We want you to love your Rhythm garments, so if you’re not happy with your purchase we are happy to now offer refunds on all full-priced purchases when returned to our warehouse within 30 days of purchase, subject to some limited exclusions.

All sale items are final and are not eligible for refunds, exchange or store credits.

To submit a return please email support@rhythmlivin.com   with your name, order number, the item/s you wish to return and reason for return. All return details will be provided via email within 2 business days. Please note that any shipping costs incurred for returning items to Rhythm for a refund or store credit is solely at the customer’s own expense.

Returns must be directed to Rhythm HQ in Australia for all AU, EU and New Zealand orders.

All US and rest of world returns must be directed to our warehouse location in California.

For US customers:
All returns for orders placed within the United States are now processed through our California warehouse. Return instructions will be provided by our team upon request.

In the event that you’re not happy with your full-priced Rhythm garments, we are pleased to offer a refund in accordance with our "Returns and Exchanges" terms, which can be found within our FAQ’s. Please note that this applies to full-priced purchases only, not sale styles.

Please note that items purchased in a Rhythm Flagship store must be returned to the store of purchase. Only Online orders can be returned via our Online Store.

For more information please visit our support page.

International Customs & Duty Charges

Orders shipping outside of Australia may be subject to local import charges. Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country. Rhythm cannot be held responsible for any additional charges as Customs & Duty charges are controlled by the local government at the destination of import. Before shopping online with Rhythm, we ask for you to be aware of any additional importation fees your local customs office may charge before placing your order. We cannot class your international orders as 'gifts' to bypass or reduce any custom fees.

Please contact your local customs or DHL office for more information regarding taxes and duties payable in your region.

For more information please visit our support page.